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Terms & Conditions

Fit My Budget Tours operates under the rules and regulations set by the Turkish Travel Agencies and the recently upgraded Consumer Protection Laws, aligning with the standards of European Union Consumer Rights Legislation. We prioritize transparency and aim to provide quality services to our customers. Please take note of the following terms and conditions:

Payments:

  • Payments for our services can be made online. The prices quoted online or upon arrival include VAT.

Deposit Payment:

  • Certain tours and package bookings that include multiple excursions may require a deposit payment due to the requirements of our tour suppliers. The deposit amount can range from 10% to 30% of the total tour cost. Once the payment is made, an e-ticket will be sent to you, confirming the details of your payment.

Alterations of Booked Tours:

  • While we make every effort to meet your needs and expectations, circumstances may require us to alter or modify aspects of the tours or services without prior notice.

Refund on Cancellations Made by Fit My Budget Tours:

  • If Fit My Budget Tours cancels a tour, we will refund the actual tour prices that you have already paid, without any additional compensation.

Refund on Cancellations Made by You:

  • If you request a cancellation at least 7 days before the tour date, you will receive a full refund.
  • For cancellations requested 3 days before the tour date, a half-refund will be provided.
  • Unfortunately, no refund will be available for cancellations made on the day of the tour or 2 days before the tour date, as the notice is too short.

Altering Bookings by You:

  • If you wish to change your tour date or switch to another available tour, please inform us at least 2 days prior to the original tour date. We will do our best to assist you with an alternate tour option, and there will be no charge for this service.

Complaints:

  • We strive to ensure customer satisfaction. If you have any complaints about a particular tour, please address them to one of our crew members during the tour or email us. We will make every effort to respond to your concerns as soon as possible.

We appreciate your understanding and cooperation regarding these terms and conditions. If you have any further questions or require assistance, please don’t hesitate to reach out to us.